Returns & Exchanges
At Revibe, we want you to be completely satisfied with your tech purchase, which is why we offer a 30-day hassle-free return window for all certified electronics. If your device isn't performing as expected, we provide free return shipping and a full refund or exchange.
Initiate Your Request
Log into your Revibe account and select the order you wish to return to receive a pre-paid shipping label via email.
Prepare the Device
Perform a factory reset to remove all personal data and ensure any cloud-based locks, such as 'Find My iPhone,' are deactivated.
Secure Packaging
Place the device and any included accessories back into the original box or equivalent protective packaging to prevent transit damage.
Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing